Privacy Policy
Effective Date: 2024
Vida Chiropractic (“we,” “our,” or “us”) is committed to protecting the privacy of our patients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, book an appointment, or engage with our services. By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal information directly from you when you:
- Book an appointment
- Sign up for our services or newsletters
- Opt-in to receive notifications and promotional messages
- Contact us via phone, email, or through our website forms
The types of personal information we collect include:
- Name
- Contact information (phone number, email address)
- Appointment details
- Health-related information provided by you for treatment purposes
2. How We Use Your Information
We use the information we collect for the following purposes:
- To schedule, confirm, and remind you of your appointments
- To communicate with you regarding your care, including appointment changes or cancellations
- To send you notifications, promotional messages, and service updates (with your consent)
- To improve our services and provide a personalized experience
- To comply with legal obligations or to protect our legal rights
3. How We Protect Your Information
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no system can be guaranteed 100% secure, we take data protection seriously and aim to safeguard your privacy to the best of our ability.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, managing communications, or providing services on our behalf. These providers are required to keep your information confidential and secure.
We may also share your information:
- To comply with legal requirements, such as a court order or government request
- To protect the safety, rights, or property of Vida Chiropractic, our staff, or others
5. Cookies and Website Analytics
Our website may use cookies and similar tracking technologies to enhance user experience and collect data about how visitors use our site. This information helps us analyze website performance and improve our services. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of receiving promotional messages at any time by replying “STOP” to our SMS communications
- Withdraw your consent to the processing of your personal information where it is based on consent
To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the effective date of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Vida Chiropractic
Phone: (423) 475-6196